Sarai Operator
Run a charging network from one portal
A zero-install web portal and a staff app, with role-based access from platform admin down to a single site owner. Bring any standard charge point online, price it, watch it, fix it and get paid for it — and have the drivers already on the map find it.
The gateway
Bring any charger online
- OCPP 1.6, hardened for what is actually on the wallThe specification is one thing; shipped firmware is another. The gateway handles multi-vendor quirks, export-register metering and string-typed payloads — the things that make a textbook OCPP client fail against a real unit.
- Provision in the fieldRegister the charger, drop its exact location on the map, attach an install photo, and test it before it takes a customer. Firmware builds and staged rollouts across the fleet from the same place.
- Bluetooth fallbackSome units ignore a remote current limit. On supported hardware the app sets amps over Bluetooth instead, so a charger that will not take a remote profile is still a charger you can control.
- Phantom sessions reconciledDropped connections and power cycles are reconciled automatically rather than leaving a session open, a driver billed for nothing, or a connector locked until someone drives out to it.
Money
Price it, split it, settle it
- Tariffs with precedencePer-charger time-of-use windows up to a platform-wide rate policy, per-kWh or flat, with an optional idle fee. The driver sees the resulting price before they plug in — nothing is added afterwards.
- Discounts that cannot be applied by accidentA dual-approval workflow with highest-wins precedence, and a rate-request flow where a site owner proposes and an administrator applies. Who changed a price, and who approved it, is recorded.
- Automatic settlementThe driver's prepaid wallet settles at the end of every session, net of discount. No invoicing a customer for electricity they took last month.
- Revenue splits, per sessionAcross platform, distributor and site owner, configurable per distributor and recorded on each session — with accrual, revenue-by-tenant and a plain "who owes who" view, and settlements raised and tracked in the portal.
Operations
Keeping them working
- Maintenance that is a queue, not a group chatAlerts with acknowledgement, a faulty-stations view, work orders assigned to named team members, and a summary of what is open. Driver fault reports land in the same queue.
- Live fleet and dashboardsLive readings and trends, sessions, energy delivered and revenue, plus ratings and fault reports surfaced so a problem site gets attention before a driver posts about it.
- Roles down to the siteA roles matrix with custom tenant roles, so a site owner sees their own sessions and users, a distributor sees their territory, and platform admin sees everything. Team members are invited, approved and scoped.
- Siting before you spendSite candidates and a planning tool that works against the demand and the gaps already visible on the map, so the next charger goes where the traffic is rather than where the lease was easy.
- Hardware, stock and warrantyProducts, stock, distributor markup, orders and warranty tracking, for the case where you are selling and servicing charge points rather than only running them.
- Support ticketsDriver and site issues as tickets with replies and status, instead of a phone number somebody has to answer.
Roaming
OCPI 2.2.1, properly
Connect to another network and your chargers appear in their app, and theirs in yours. Locations, sessions, CDRs, tokens and tariffs are exchanged under OCPI 2.2.1, with per-party pricing and visibility, a traffic log for when a partner says they sent something they did not, reconciliation, rebilling, and credential rotation.
This matters more in Pakistan than it does elsewhere, because no single operator is going to cover the country in this decade. A driver who can use every charger is a driver who buys an EV.
Distribution
The part that is not software
A charge point management system is worth what its drivers are worth. Sarai's are already here: every managed charger is on the map in the app with live status, in the city listings, in the motorway route planner's stop selection, and on a page on this site built to rank for the searches a driver actually makes.
105 chargers are on that map today, 78 of them DC fast, across 30 cities. Adding yours puts them in front of the people already looking.
Questions
Questions operators ask
Which chargers does the OCPP gateway support?
Any charge point speaking OCPP 1.6. The gateway is written against shipped firmware rather than the specification alone — multi-vendor quirks, export-register metering and string-typed payloads are handled — and there is a Bluetooth fallback for units that ignore remote current limits.
Is there a licence fee or a per-charger charge?
No subscription and no per-charger licence. Sarai's platform share is a split of the per-kWh rate shown to the driver, agreed with you, recorded per session and settled afterwards. It is not added on top of the displayed price.
Can I set different prices at different times of day?
Yes. Pricing has precedence from per-charger time-of-use windows up to a platform-wide rate policy, per-kWh or flat, with an optional idle fee. Time-of-use pricing and any discount are shown to the driver before they start.
How do revenue splits work with site owners?
Splits run across platform, distributor and site owner, are configurable per distributor, and are computed and recorded on each session. The portal carries accrual, revenue by tenant and a running view of what is owed, with settlements raised and tracked against it.
Do you support roaming with other networks?
Yes, OCPI 2.2.1 — locations, sessions, CDRs, tokens and tariffs, with per-party pricing and visibility, a traffic log, reconciliation, rebilling and credential rotation.
Can I white-label it?
Branding is configurable per tenant, and modules can be turned on and priced individually. What that means for a particular deployment is a conversation rather than a checkbox — ask us.
We already have chargers running on something else. How hard is the move?
If they speak OCPP 1.6 they can be repointed to the gateway and provisioned like any other unit. The work is usually the commercial side — tariffs, splits and who owns which site — rather than the technical one.
Open the portal
Zero install. Add a site, provision a charger, set a tariff, watch a session run.